We chose this location because of it's proximity to Bank of America Stadium, and because we were under the impression there was a pool on site for our kids based on the advertising. Unfortunately the latter is not true. Hotel guests have access to the YMCA across the street which has a lap pool and you have to call them to make reservations to use it and it's only open limited hours (closed every other hour)! Oh, and kids are not allowed! Had this been clear we would have likely selected a more family friendly location. Don't make the same mistake we did. The refrigerator in our room was working but damaged. The breakfast was buffet style and cost $20/person. Our kids wanted pancakes and they were all hard as a rock and couldn't even be cut with a knife. The staff were kind enough to get them fresh ones, but the French toast was the same situation and the bacon was cooked to a crisp and so dry you could barely eat it. I won't even go into the other issues on this forum, but word to the wise, at this price point, there are better options, and this is not a good option for families in my opinion.