Reservations
Reservations

Frequently Asked Questions

Hilton Santa Clara | Across from Levi’s® Stadium, the Santa Clara Convention Center and California's Great America

Hotel Location & Access

Where is Hilton Santa Clara located?

Hilton Santa Clara is located at:
📍 4949 Great America Parkway, Santa Clara, CA 95054
We’re directly across from Santa Clara Convention Center and next to the Levi’s® Stadium.

Yes! We’re just a 5-minute walk from Levi’s® Stadium — perfect for 49ers games, concerts, and events.

  • Santa Clara Convention Center – next door

  • California’s Great America Theme Park – 10-minute walk

  • Intel Museum – 5 minutes by car

  • Restaurants and cafes within a 5–10 minute drive

Rooms & Amenities

What room types are available?

  • Standard guest rooms (King or Double Bed)

  • Suites

  • Accessible rooms with roll-in showers and accessible tubs

Yes! Many rooms offer direct views of Levi’s® Stadium.

Not typically. Our meeting and event spaces are well-insulated and located in interior areas of the hotel, away from direct stadium-facing walls.

  • Most event rooms are designed for sound control, even during concerts or large games
  • We offer room-specific guidance for sound-sensitive events (like board meetings or weddings)
  • If you’re booking on an event day and have concerns, our team can help you. Please contact our sales team directly

  • Complimentary WiFi for Hilton Honors members.

  • On-site restaurant

  • Heated outdoor pool and spa jacuzzi

  • 24-hour fitness center

  • Business center

  • Pet-friendly rooms (fee applies)

Parking & Transportation

Is parking available at Hilton Santa Clara?

Yes. We offer on-site self-parking for hotel guests:

  • Daily Rate: $25/day

We do not offer shuttle service. However:

  • San Jose Mineta International Airport (SJC) is 15 minutes away
  • Rideshare and taxis are easily accessible

Yes. We’re located across from VTA light rail stops and bus routes connecting to San Jose and the wider Bay Area.

Dining

Does the hotel have a restaurant?

Yes. La Fontana Restaurant offers:

  • Modern Mediterranean cuisine with a California twist
  • Breakfast, lunch, and dinner

Learn more about La Fontana Restaurant and view our menus here.

No, we do not offer room service at this time.

Yes, including:

  • Birk’s Steak & Chop House – 5 minutes by car
  • Fleming’s Prime Steakhouse – 8 minutes by car
  • Local cafes and casual spots within a 10-minute walk

Meetings & Events

Do you have event or meeting space available?

Yes! We offer over 7,000 square feet of flexible meeting space, including:

  • Sierra Ballroom (up to 220 guests)
  • Boardrooms and breakout rooms
  • 3D virtual tours of each room available on our 3D Tours page.
Absolutely. Our team can help you plan:
  • Wedding ceremonies & receptions
  • Quinceañeras
  • Corporate retreats & team-building events
  • Pre- and post-event catering & rentals
For more information, please visit our Weddings page.

Yes, we offer full-service catering for all meetings, conferences, weddings, and special events hosted at Hilton Santa Clara.

Our catering services include:

  • Customizable breakfast, lunch, and dinner menus
  • Coffee breaks and refreshment stations
  • Cocktail receptions, plated meals, or buffet-style service
  • Options for vegetarian, vegan, and gluten-free diets

Our on-site culinary team will work with you to create a menu that fits your event’s style, schedule, and budget.

For more information, please visit our Catering page.

Pet & Family Info

Is Hilton Santa Clara pet-friendly?

Yes! We welcome dogs up to 75 lbs:

  • Pet fee: $100 per stay
  • Pet-friendly rooms available on request

Yes. Families love our:

  • Heated outdoor pool
  • Walkable location to Levi’s Stadium & California’s Great America
  • Kids’ menu and family dining options

Check-In & Policies

What are check-in and check-out times?
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Early check-in and late check-out available (based on availability and fee)

Cancellation policies may vary by booking. See reservation confirmation for details.

Booking & Hilton Honors

How can I book directly?
You can book:
  • On our official website
  • Through the Hilton Honors App
  • By calling Hilton Reservations

Yes! Earn points for every stay and enjoy member benefits like:

  • Free WiFi
  • Digital check-in
  • Room upgrades (when available)

Yes! We regularly offer exclusive deals when you book directly through our website.

Common offers include:

  • Hilton Honors Member Rates
  • Weekend getaway packages
  • AAA, AARP, and military discounts
  • Early booking or extended stay savings

Visit our Offers page to view current promotions and packages.

Booking direct ensures you get the best available rate, plus Hilton Honors points and member perks.